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Returns

At this time we cannot offer guaranteed returns on your PowerHitter™ purchase. Please email support@thepowerhitter.com to discuss any problems you may be having with your PowerHitter™.

We understand mistakes can happen; Ordered twice, damaged in mail, etc. We are not unreasonable so just tell us what’s going on and we’ll do our best to help you have the best experience with us.

Late or missing refunds

If you haven’t received a refund yet, please wait a day or so and first check your bank account again before reaching out to use. It takes time for them to do their thing. It all depends on your bank and method of payment and sometimes it takes a bit.

Still nothing and we processed your return? The next step is to then contact your credit card company, it may take some time before your refund is officially posted. 

Next contact your bank. There is often some processing time before a refund is posted. 

If you’ve done all of this and you still have not received your refund yet, please contact us at support@thepowerhitter.com or better yet call us at 415.949.0420.