FAQs

When will my order ship?

PowerHitters typically ship via USPS First Class Mail from WA state.

We will email you a tracking number one day after your order has been placed
if you missed shipping cut off, which is 3pm Pacific.

Some PowerHitters may currently be on pre-order status due to high demand. Rest assured that your order will be shipped as soon as possible once the product is available. Pre-ordering allows you to secure your item in advance, be first in line for new drops, and you will be charged at the time of placing your order. We appreciate your support and understanding as we work to fulfill all orders promptly. We ship in the order received. Estimated ship times can be 4-6 weeks at the very most.For further inquiries, please contact our customer support team.

Please expect domestic shipments to arrive within 3-5 business days.

Standard shipping rates apply so check your shopping cart for options where
you live.

How to roll the best product for your PowerHitter™?

One of our favorite things about your Powerhitter™ is you save money on your favorite smoke products! The smoke goes directly into your lungs, and the rest is contained in the PowerHitter™ , easy, without any waste.

In addition for convenience, if you happen to live in a state where pre-rolled joints are available, these are a great solution. This is due to the trend of pre-rolls using paper tips called crutches, and they fit very well with the holder inside.

NOTE: Sometimes machine pre-rolls can be loose and can fall out of the sleeve. To minimize this please make sure to massage and make sure the contents are not loose and a little more on the tight side.

Another option is to use a rolling machine, while using crutches that come with the rolling papers. If you roll the crutch to the size of the joint holder in the PowerHitter™️ cap, the resulting joint will be close to that size.

Important:

We know you're excited to get the Powerhitter™ going, one area that is definitely worth an extra moment is making sure the joint fits securely. Nobody wants to rescue a lost smoke once the party has started!

Enjoy the moments, if you have further questions, we're here for you.

How to clean my PowerHitter™

We recommend cleaning your PowerHitter™ with Kryptonite glass and bong cleaner. We have found through our rigorous testing that this is the best product for this device. Dawn dish soap works great.

Like any other piece clean them often.

Is the plastic Safe?

We take great pride in the design and quality of our PowerHitter™, it is manufactured with food grade plastic approved by the FDA.

In addition, we have done extensive testing on its durability. We feel confident that when used properly we have built a product that provides years of enjoyment for our customers!

How has the PowerHitter™ changed?

Our newly improved version of the PowerHitter™ has come a long way from its original version in the 70’s.

Through extensive trials and testing, we have created a product that is more durable and user friendly, including upgrading the smoke holder size to accommodate today’s industry standards.

In addition, we have upgraded the cap and bottle for more durability, resulting in a better squeeze for your enjoyment.