We so appreciate our customers and are excited to have you begin to experience our new and improved PowerHitter™! We typically ship via USPS First Class Mail from WA state and are often able to get orders out within just one business day M-F. If you are in need of expedited shipping this is also available and we’re happy to help, for further details please visit shipping page details by clicking here or contact us at support@thepowerhitter.com Thank you for your order!

NOTE: USPS/UPS/DHL products and packages may require more time to be delivered due to limited transportation availability as a result of the ongoing COVID-19 impacts. In addition, International orders may experience longer delays with Customs.

International: Due to International shipping delays and customs in you country - you may experience late deliveries.

ALERTs: Some states are currently experiencing additional delays due to weather and other natural disasters. Please find additional information about your area and delays you may experience by clicking here.

One of our favorite things about your Powerhitter™  is you save money on your favorite smoke products! The smoke goes directly into your lungs, and the rest is contained in the PowerHitter™ , easy, without any waste.

In addition for convenience, if you happen to live in a state where pre-rolled joints are available, these are a great solution. This is due to the trend of pre-rolls using paper tips called crutches, and they fit very well with the holder inside. NOTE: sometimes machine pre-rolls can be loos and can fall out of the sleeve. To minimize this please make sure to massage and make sure the contents are not loose and a little more on the tight side.

Another option is to use a rolling machine, while using crutches that come with the rolling papers. If you roll the crutch to the size of the joint holder in the PowerHitter™️ cap, the resulting joint will be close to that size.

We know you're excited to get the Powerhitter™  going, one area that is definitely worth an extra moment is making sure the joint fits securely. Nobody wants to rescue a lost joint once the party has started! Enjoy the moments, if you have further questions, we're here for you.

We recommend cleaning your PowerHitter™ with Kryptonite glass and bong cleaner. We have found through our rigorous testing that this is the best product for this device.

We take great pride in the design and quality of our PowerHitter™, it is manufactured with food grade plastic approved by the FDA. In addition, we have done extensive testing on its durability. We feel confident that when used properly we have built a product that provides years of enjoyment for our customers!

Our newly improved version of the PowerHitter™ has come a long way from its original version in the 70’s. Through extensive trials and testing, we have created a product that is more durable and user friendly, including upgrading the joint holder size to accommodate today’s industry standards. In addition, we have upgraded the cap and bottle for more durability, resulting in a better squeeze for your enjoyment. 

Absolutely! As the demand for our product continues to increase we are building extensive relationships with wholesale customers and would love to have you join us.  Please contact wholesale@thepowerhitter.comand one of our friendly representatives will be happy to assist. 

Please click here: Terms & Conditions  for our full return policy or feel free to contact us at: support@thepowerhitter.com